Privacy Policy
Last updated: August 2026
This Privacy Policy explains how RID Tech CX, operated by RID TechZone ("we", "us", "our"), collects, uses, discloses and protects personal information in connection with our website and services.
Information we collect
We collect information you provide directly, such as your name, organization, work email, country, area of interest and any details you share through our contact and consultation forms.
We may also collect limited technical information automatically, such as browser type, device information and general usage patterns through analytics tools, to help us understand how our website is used and to improve it.
How we use information
We use the information you provide to respond to enquiries, schedule consultations, deliver requested services, and communicate with you about our solutions where relevant.
We do not sell personal information to third parties. We may share information with trusted service providers who support our operations, such as email or hosting providers, under appropriate confidentiality obligations.
Data retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law and legitimate business needs.
Your rights
Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal information. To make a request, contact us at hello@ridtechcx.com.
International transfers and legal basis
RID TechZone is established in the United Arab Emirates. Personal information may be processed and stored in the UAE and other jurisdictions where our service providers operate, with appropriate safeguards in place.
Contact
If you have questions about this Privacy Policy or how your information is handled, contact us at hello@ridtechcx.com.